Frequently Asked Questions
Are Diogol sex toys safe to use?
Yes, Diogol products are made from body-safe materials and undergo rigorous testing to ensure their safety and quality. Always follow the manufacturer's instructions for proper use and care.
How discreet is the delivery?
We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents. You can expect discreet delivery within 24-48 hours throughout Switzerland.
What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, Twint, and other popular options. All payments are processed in CHF, and you won't be charged any customs fees.
What if I'm not satisfied with my purchase?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact our customer support team, and we'll do our best to resolve the issue. Please refer to our return policy for more details.