Frequently Asked Questions
Are Fun Factory products safe to use?
Yes, Fun Factory products are made from body-safe silicone and are rigorously tested to ensure they meet the highest safety standards. They are phthalate-free and safe for internal and external use.
How discreet is the shipping?
We understand the importance of privacy. All orders from KissKiss.ch are shipped in plain, unmarked packaging with no indication of the contents. Your order will be delivered discreetly to your doorstep within 24-48 hours.
What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, debit cards, and Twint. All transactions are processed in CHF, and there are no customs fees for orders within Switzerland.
Can I return a Fun Factory product if I'm not satisfied?
Due to hygiene reasons, we are unable to accept returns on opened or used Fun Factory products. However, if you receive a damaged or defective product, please contact our customer support team, and we will be happy to assist you.
Enjoy fast, discreet delivery of Fun Factory products anywhere in Switzerland, including Zurich, Geneva, Basel, and Bern.