Frequently Asked Questions
Are KOTEK sex toys made from safe materials?
Yes, KOTEK sex toys are made from body-safe, high-quality materials that are free from phthalates and other harmful chemicals.
How discreet is the delivery?
We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents. Your order will be delivered discreetly to your address in Switzerland within 24-48 hours.
What payment methods do you accept?
We accept all major credit cards, as well as other secure payment methods. You can pay securely in CHF with no hidden fees or customs charges.
What if I'm not satisfied with my purchase?
We offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact us within 14 days for a refund or exchange.
Enjoy fast, discreet delivery of KOTEK sex toys anywhere in Switzerland.