Frequently Asked Questions
Are KOTEK wooden sex toys safe to use?
Yes, KOTEK wooden sex toys are crafted from high-quality, sustainably sourced wood and sealed with a body-safe finish. This ensures they are non-porous and hygienic for intimate use. Always clean your wooden toys after each use with a mild soap and water.
How long does delivery take in Switzerland?
We offer discreet delivery throughout Switzerland, typically within 24-48 hours. Your order will be packaged discreetly with no indication of the contents.
What payment methods do you accept?
We accept various payment methods in CHF, including credit cards, debit cards, and other secure online payment options. There are no customs fees for orders within Switzerland.
What if I am not satisfied with my purchase?
We strive for customer satisfaction. If you are not completely satisfied with your KOTEK wooden sex toy, please contact our customer support team. We will do our best to resolve any issues and ensure you have a positive experience.