Frequently Asked Questions
Are Lubrix sex toys safe?
Yes, Lubrix sex toys are made from body-safe materials like silicone and ABS plastic. Always clean your toys thoroughly before and after each use with a toy cleaner.
How discreet is the shipping?
We understand the need for privacy. All orders from KissKiss.ch are shipped in plain, unmarked packaging with no indication of the contents. Your order will be delivered discreetly to your door within 24-48 hours in Switzerland.
What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards (Visa, Mastercard), Twint, and invoice. All transactions are processed securely in CHF. There are no customs fees for orders within Switzerland.
What if I'm not satisfied with my purchase?
We want you to be completely satisfied with your purchase. If you're not happy with your Lubrix sex toy for any reason, please contact our customer service team. We'll do our best to resolve the issue and ensure your satisfaction. Please refer to our return policy for more details.