Frequently Asked Questions
Are O-Wand Big XXL Dildos safe to use?
Yes, O-Wand dildos are made from body-safe materials that are non-toxic and phthalate-free. Always clean your dildo thoroughly before and after each use with a toy cleaner.
How discreet is the shipping?
We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents. The return address is also discreet.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, and other secure online payment options. All transactions are processed in CHF.
What is your return policy?
Due to the nature of the products, we cannot accept returns on used sex toys. However, if you receive a damaged or defective product, please contact us within 14 days of delivery for a replacement.
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