Frequently Asked Questions
Are Ouch! realistic vibrators safe to use?
Yes, Ouch! realistic vibrators are made from body-safe silicone and are designed for safe and pleasurable use. Always clean your vibrator thoroughly after each use with a toy cleaner.
How long does shipping take in Switzerland?
We offer discreet shipping throughout Switzerland, with delivery typically taking 24-48 hours.
What payment methods do you accept?
We accept a variety of payment methods in CHF, including credit cards, debit cards, and other secure payment options. There are no customs fees.
What is your return policy?
Due to the nature of our products, we cannot accept returns on used items. However, if you receive a damaged or defective product, please contact us within 14 days of receipt for a replacement.
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