Frequently Asked Questions
Are Ruf products safe to use?
Yes, Ruf products are designed with safety and comfort in mind. They are made from high-quality materials and undergo rigorous testing to ensure they meet the highest standards.
How discreet is the delivery?
We understand the importance of privacy. All orders are shipped in discreet packaging with no indication of the contents. Your order will be delivered to your address in Switzerland within 24-48 hours.
What payment methods do you accept?
We offer a variety of payment methods, including major credit cards and other secure online payment options. All transactions are processed in CHF, and there are no customs fees.
What if I'm new to BDSM?
Ruf offers a wide range of products suitable for beginners. Start with gentler options like blindfolds or soft restraints and gradually explore more advanced techniques as you become more comfortable. Always communicate openly with your partner and prioritize safety and consent.